MDM Presales Engineer (Remote)

April 21, 2020
Dallas, TX
Job Type



Responsibilities include, but may not be limited to the following:

  • Serve as a product expert to the services sales team and technical lead on major sales opportunities for UEM opportunities
  • Lead pre-sales activities including discovery, opportunity evaluation, pilot support, proposal/SOW creation and opportunity closure
  • Act as a technical contact for mobility related products, opportunities and issues
  • Assist in designing MDM solutions with supporting technologies while maintaining a customer’s budget and environmental restrictions.
  • Conduct discovery calls to gather customer specific requirements
  • Assist with product positioning and qualification
  • Maintain expertise/certification on partner products, programs, competition, and market; ensure that  is in compliance with certification and other agreement requirements.
  • Work with Insight services sales reps to deliver customer calls/presentations
  • Build and configure solutions in the development, test, and production environment; including documenting the processes, infrastructure and design.
  • Provide knowledge sharing for work completed in customer environments
  • Assist in Proof of Concepts
  • Assist on sales-facing training opportunities and sales calls
  • Keep up to date on and disseminate information about competitive/related technologies within architecture
  • Lead conversations with partner technical leads
  • Lead on complex sales opportunities - cross-sell/upsell
  • Successfully builds and maintains relationships with key decision makers and influencers to solution teams, pre-sales, product managers, cloud sales directors, app development teams, ops and engineering.
  • Travel as required by the position, up to 50% U.S. based



  • 5 Years of technology related sales, business development experience with 2 years in a Solutions or Systems Engineer role
  • 3 Years of system deployment and management in mobile or desktop environments
  • 2+ experience with VMWare Workspace ONE.  Experience with other EMM platforms a strong plus
  • Deep understanding of GPO capabilities.
  • Familiar with Identity Access Management and federation such as AzureAD, Okta, and Ping, or others
  • Experience with the following tools: Google ZTE, Samsung KME, Apple ABM/DEP, Active Directory, SCCM, MDT and PowerShell, bash, python
  • Experience with Workspace ONE, scoping and implementing within a UEM environment that includes Win10, macOS, android and iOS.  ChromeOS a plus
  • The following certification will need to be obtained or already held within the first 12 months of employment VCP-DW 2019
  • Relevant Mobility Solution Professional Certifications (VMware, Airwatch, Apple, Android, Microsoft Azure and Intune)* VCP - Digital Workspace (Within 1 year of hire)


Required Skills:

  • Ability to deliver customer-facing discussions, presentations and demonstrations
  • Ability to tailor complex technical dialog to targeted audience
  • Strong problem solving, organizational, and time management skills
  • Ability to multitask and complete tasks with efficiency and accuracy
  • Ability to learn fast, absorb knowledge and apply newly learned information on a daily basis
  • Ability to self-study and engage in independent work to increase job related knowledge and skills
  • Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences


Desired Skills and Experience:

The ideal candidate will have recent hands-on experience in past 12 months with designing, implementing, managing and/or supporting many of the following specific hardware and software products/systems:

  • Knowledge and holistic experience with Gartner MMS MQ defined services and relationship of these services with Mobility services motions beyond MDM technology
  • JAMF Pro, MobileIron highly desired. Other:  MS InTune, IBM MaaS360;  iOS, Android OS, Samsung Knox KC configuration and EMM integration, MS Active Sync/Azure Integrations, SCEP/PKI Certificate Integrations, iOS Mobile Configuration Utilities, Microsoft Server OS, VMWare Horizon (Cloud).  iOS, Android application development experience a plus.  Enterprise application deployment via MDM tools and good understanding of the process to convert mobile app to a deployable Enterprise app.
  • Having any automated scripting experience using csh/tcsh/bash/swift/python/pearl/powershell/javascript  or other modern scripting languages highly desired.  Experience with Linux or Unix administration desired.
  • Excellent business and technical procedure writing/diagraming and communication skills.  Strong PowerPoint and Visio skills.  Strong Business Process Charting experience desired



Ability to travel roughly 30-60% domestic



  • Bachelor's degree in Computer Science, Information Technology or a closely related field with coursework in technology-related subjects.
  • Relevant certifications will be advantageous.  Apple , JAMF 200/300/400, VMWare VCP/VCAP, and other IT centric certifications are highly desired.



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