G-Suite Administrator

HireVergence
Published
March 24, 2020
Location
21108, MD
Job Type

Description

In this role, the successful candidate would be responsible for overseeing and managing the implementation of our G Suite instances. Responsibilities include troubleshooting, and if required, vendor escalation as well as providing written documentation of new features and functionality. Excellent problem solving and analytical skills are required to isolate problems, recommend solutions and implement solutions. The ideal candidate should be a self-starter with the ability to work both independently and in a collaborative team environment.

 

Responsibilities:

  • Responsible for project implementation and support of all G Suite related technologies
  • Engineer, test, install solutions to problems and defines areas for improvement as needed
  • Coordination of changes in conjunction with established change management policies
  • Monitoring systems alerts, performance and utilization reporting
  • Quickly responds to incidents and requests within a ticketing system, providing resolution within a complex, fast-paced business environment
  • Be a technical point of contact when it comes to testing, planning and rolling out new features and updates
  • Review current infrastructure and make recommendations for optimization
  • Provide documentation and knowledge transfer to other teams and team members
  • Perform other job-related duties as assigned

 

Requirements:

  • Minimum 3 years of experience in an information technology technical support role
  • Experience with end user support using a wide range of technology
  • Experienced system administrator
  • Strong written/verbal communications skills, and possess the ability to interface with end users effectively
  • Experience with managing Enterprise SaaS solutions (preferred)
  • Google Apps Certified Administrator (preferred)
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